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Thinking Ahead and Keeping Things Moving with Cybalink

in Blog

In the last month, the engineering, construction, and mining industries have undergone a radical change in their day-to-day operations. The entire world is feeling the effects of the current situation. Face-to-face interactions have ground to a halt, threatening to take on-site tasks and business functions along with them. Companies have had to adapt their methods quickly and roll with the punches to avoid losing their momentum and their market share.When the winds of change blow in your company’s direction, you’re left with a choice: whether to resist the change and do things the way you always have, or to adapt to a new way of doing business. Luckily, with a little advance planning, situational awareness, and the right partner in your corner, you and your company can weather the storm and come through it leaner and be more effective than ever.

Current Industry Trends

Since the international impact began, things have changed across the board. Those changes involve clients as well as the industries that are involved in mining, engineering, and construction. On the industry side of things, the current situation has caused country-wide stay at home orders and quarantines. Predictably, these policy changes have caused on-site projects and jobs to be put on hold indefinitely until social distancing orders have been lifted. Only a select few job sites meet the criteria to be considered essential. Most administrative and executive staff have begun to work from home remotely using video conferencing platforms like Zoom and Google. In short, business operations have been turned on their head. Because business has slowed down, so have companies’ marketing efforts. This is especially apparent on social media platforms such as LinkedIn.

With business so heavily reduced, advertising campaigns no longer seem prudent in the moment. It is a time of great uncertainty. Not every industry trend is negative, however. There is a silver lining. Smart businesses are poised to come through leaner and become more effective than ever having refined their staffing needs after operating successfully under reduced staff levels. In fact, some of our clients have reported an increase in their business, especially on the administrative end of things. Even though fieldwork might currently be shut down, paperwork, accounting, and especially HR-specific tasks remain in high demand. For those sectors of our client base, it’s business as usual. That’s why our solutions are more critical than ever.

Converting into long-term strategy

For our partners whose operations are business as usual, it’s our mission to keep them that way. For other companies that have been more grossly affected by work stoppages, it’s our goal to get them back to an operating level where things feel normal and unimpeded. And we’ve already been hard at work for our clients. Since this started, we’ve managed to put our solutions into action with incredible results. For example, in the case of one of our clients, we coordinated with them and efficiently transitioned their staffing strategy in under 72 hours, incurring minimal downtime. We’ve also been able to provide guidance on best practices for social distancing and sanitation for those who do report to a shared workspace. We were able to transfer all staff from the office to work remotely from home, with only a skeletal office staff on-site to maintain core operations. Our team sprung into action to ensure the operational solvency of their team.

That’s just a single, real-time case study. Cybalink is here to help in your company’s time of need. Business as usual, is the goal, and we aim to help you achieve that level of security. We can help your company to keep moving forward. Now isn’t the time to freeze or fold, it’s the time to look forward and focus on re-evaluating your business strategy. When the current situation has passed, we may very well be faced with a new normal. This is the perfect opportunity to prepare for that by revising your administrative operations. 

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Our best advice is this:

  • Don’t ignore or block out current operational challenges
  • Adapt 
  • Re-adjust your staffing needs for the long-term, not the interim
  • Be prepared

The current business environment might be tough, but don’t forget it’s people that make your business work. Now, more than ever, you need the help of adaptable administrative staff who are able to take on new job duties, and in the future you will need human resources professionals. The current environment won’t last forever; your recruitment efforts must be on point for when the rest of the world catches up to you in terms of “Business as usual.”

Seizing long-term opportunity with Cybalink solutions

Cybalink has you covered. We’ve already been working to ensure that our partners have had regular communication from us and a seamless transition to working from a remote home office. There are some things that your company can do right now to help your agency adapt, survive, and thrive, seizing long-term opportunities in the process. Some of those items include:

  • Taking time to refine your mission statement and communicate your core values
  • Keeping in close contact with partners and business leaders
  • Reaching out to your community, acting as counselor and advisor to partners in need 
  • Be critical of your own processes and look to reduce redundant tasks
  • Work on your long-term contingency planning to address future emergencies

The best possible thing that you can do for the long-term health of your company is to use this opportunity as a reality check. Once the world gets back to normal, rebuilding your on-the-ground operations won’t be easy. It can take an emotional toll on your staff. Adapt now and start the rebuilding process with our help. Use this opportunity to review the financial health of your company as well. Ask yourself the tough questions. Is this the right time to invest in new processes or technologies? In order to ensure the long-term health of your company, it may very well be. Use this break from the norm to reduce your operating costs too. With the right solution, you can accomplish that without reducing staffing levels. You just have to work to be more cost-effective and consider using an outsourcing or offshoring service like Cybalink. Regardless of how you approach the problem, you can turn short-term pain into long-term opportunity if you plan, adapt, stay positive, and stay healthy. It doesn’t hurt to have a strong partner like Cybalink in your corner either.

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Tags: BPO, construction, engineering, offshoring, outsource, outsourcing
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