3 Million in Cost Savings for a Leading ASX Listed Company

 

How Cybalink Solutions can Help You

• Building a High-Performing Engineering and Construction Team
• Supporting Your Teams
• Managing Your Finances
• Handling Administration Efficiently
• Creating an Inclusive Culture
• Saving More Money

 

The services of Cybalink Solutions has helped leading engineering & construction companies expand and boost their performance. See what we do for our clients and how we can help you as well. Cybalink has worked with leading engineering & construction companies that wanted to take full advantage of outsourcing. While there’s no doubt that outsourcing has many benefits, choosing the right provider can make all the difference. In the construction and engineering space, many companies chose Cybalink as their preferred service provider. And in this article, you’ll find out all the main reasons why this is the case.

But first, allow us to illustrate the work that we do with a real-life example.

Less Time, More Money

We had the chance to work with an ASX-listed company for its offshoring needs before we became Cybalink. At the time, the company showed a lot of potential, though it wasn’t as big as it is today. They chose us to help them reach that potential. While working with them, we noticed three important issues that needed to be dealt with: high overhead costs, data integrity issues, and very low productivity. Back then, they had a team comprised of only seven people. Set to grow exponentially, the client was chomping at the bit. But before they can set their sights on growth and achieve them, their processes needed a lot of work. For one, the client’s recruitment team struggled to work at maximum efficiency. There was plenty of data on the applicants and employees that needed to get into the system. On average, it took their team 60 seconds to put one certificate into the system. Needless to say, this took way too much time, especially with the large amounts of data that the team had to handle.

To make the process quicker and more streamlined, we set up an offshore team for our client. The company went from 7 personnel in their head office to 2 outsourced staff in Manila. Despite the difference in manpower, they were producing the same number of entries. And it was of better quality and with a faster entry time. As soon as the team got to work, the average entry time per certificate got cut down to just 20 seconds! Not to mention, this freed up the client’s onshore team to work on actually growing the company. In setting up a capable offshore team, we helped the client secure all the workforce they needed to support future growth at a relatively affordable cost for them. Over time, we helped the client’s offshore team grow further to accommodate the company’s expansion. As a result, they grew further into a team of 8. And today, the client has 45 outsourced hires, including a full offshore engineering team.

But that’s not all. 

This trial run proved to be very successful. In addition to workforce support, we helped the client significantly lower their costs. Through our solutions, the company has expanded its outsourced roles to 45 positions leading to a $3 million savings in their labour overhead annually. That’s the power of outsourcing if you can get it right. This is only one of the many companies that experienced great results by working with Cybalink. Would you like to know how we can provide the same results for you?

1. Building a High-Performing Engineering and Construction Team

Skill shortages have been a rising trend in the developed world. And this trend will only continue in the foreseeable future. There are much fewer qualified workers than what companies need to complete their projects. But it’s not just the low supply that’s troubling – it also includes everything else that comes with it. For example, the cost of labour has increased by a lot over the past few years. This makes it very tough to stay cost-effective. If you’re feeling the effects of labour shortage, we can help. More specifically, we can connect you to skilled professionals in the engineering and construction industries. We can help select the workers you’ll need to ensure an uninterrupted workflow. We’ll go above and beyond to make sure your remote construction and engineering staff is very capable. We guarantee that workers can perform a wide variety of tasks, including:

• Estimating
• Quantity surveying
• Architecture
• Workpack compilation

Of course, we can also help you find professionals of all backgrounds and specialties in your industry. We can ensure that you’ll have the workforce you need to overcome unfavourable trends in the labour market.

2. Supporting Your Teams

From the case study above, you saw that our client’s biggest problems have to do with human resources in general. It always gets to a point where the local team can’t handle all the workload, which hinders the company’s growth. We don’t want this to happen to you. You can expect us to help you form a HR team who will support all your local and offshore team members. Your HR team will be able to handle all the tasks necessary for getting the most out of your team members. These include:

• Phone screening
• Reference checking
• Personnel filing
• KPI tracking and management

With a good HR team by your side, you can rest assured that your team members will be well-managed. Plus, the HR team will help you track your most important goals and see if you need to make any changes.

3. Managing Your Finances

Accountants are no longer strictly involved in tedious data entry. To succeed in an ever-changing environment, you need to have an in-depth understanding of your finances. And for that, you’ll need a capable team of accountants. If you need help forming such a team, you’ll be glad to know that this is another Cybalink specialty. We can arrange for fully-licensed accountants to handle your finances in the most efficient way possible. To ensure that our clients get the results that they’re looking for, we only accept team members who are diligent and precise. With this, you’ll have a team that you can trust with your finances. You can expect your remote accountants to handle some of the most challenging responsibilities, like:

• Compliance work
• Monthly detailed reporting
• Processing your payroll
• Reconciling all relevant information

A pen test is an excellent way to see if your provider’s security measures are powerful enough to withstand attacks. It can give you the confidence needed to commence work with the outsourcing provider. The two mentioned above should give you a good understanding of the provider’s cybersecurity measures. You should only proceed if you’re absolutely certain that they’re using high-end strategies. Don’t neglect to scrutinise every aspect of their security system, as you shouldn’t have to worry about the chances of your data falling into the wrong hands.

4. Handling Administration Efficiently

Administrative work is very important to a streamlined workflow. However, it’s also quite time-consuming. Wasting resources on administration can only lead to unnecessary overheads. Worse, the problem is going to grow with your company. The bigger the company, the more the administrative work and the higher the chances of bottlenecks. We can help you find remote employees who can take on all the administrative work for you. From contract administrators to document controllers, you can have all the right team members who will be up to the challenge. Of course, we’ll make sure to find people who can handle a wide spectrum of tasks, which include:

• General site administration
• Roster and travel management
• Appointment booking and scheduling
• Client data entry

5. Creating an Inclusive Culture

One of the main concerns of those looking to offshore is that the remote team may not work well with the local team. From language barriers to cultural differences, there are many obstacles that can stand in the way of a smooth workflow. But this doesn’t have to be the case, and definitely not if you have an experienced outsourcing provider to smooth things over. With the help of Cybalink, all of your team members, both offshore and onshore, will be able to work as one. We do this by aligning the offshore team members’ values with your company’s. We also provide workshops that can get everyone on the same page. By doing all of this, we can help you create a vibrant and high-performing company culture, which is critical to long-term success. 

6. Saving More Money

A common concern with outsourcing is that you get what you pay for. It’s a common belief that if a provider charges less, it’s always because they are underqualified. But in a global economy, however, it’s not always true. You can even take advantage of the disparity of income. Our client’s story above is just one of many. With our help, clients can save up to millions of dollars every year. This doesn’t just happen because offshored labour is cheaper. You can also save a lot of money on overheads, which we also help manage. Moreover, increasing productivity is another one of our areas of focus. We want to help our clients complete projects on time by working at full efficiency. This alone can reduce wasteful resources that come from inefficiency.

Build an Ideal Team

As you can see, there’s a lot that we can do to prevent skill shortages from holding back your company. Better yet, this is only one of many that we can do to help your company grow. Leading engineer, mining & construction companies have worked with us to build and manage an offshore team that supports their growth. Our clients are achieving excellent results, thanks to our good relationship with each other.

---

Get in touch today to book a confidential call with our co-founders Kim Lombardi and John Rodgers.