We all want to be understood—and in engineering and construction projects, it’s crucial. You want an E&C outsourcing agency that gets your world—so you need to pick a company that brings real, onsite experience to your business.
So how do you know who to trust?
Here’s how to spot an E&C outsourcing agency with real world experience:
1. Culture is King
Your teams are the heart of your business. While all outsourcing companies provide staff, most don’t focus on creating solutions that take community into account.
Onsite experience teaches how important a sense of togetherness can be—your team members become your family. You’re in it together.
Here’s a simple question that can filter out the wrong outsourcing companies: Do they really take the time to get to know your company culture?
An E&C experienced agency will understand, extend and add value to your culture—not ignore it.
2. Work Big, Think Small
When you’re executing large-scale E&C projects, you know every staff member counts. You see how each part is critical to the whole.
Outsourcing companies without E&C experience just can’t grasp the enormity—they don’t get that every single role is integral to overall success. They won’t understand that a small mistake —say in data entry—can cost millions once the workers arrive onsite.
An E&C experienced agency will take great care finding the right fit for the role–because they get the magnitude of your project and appreciate how each team member works to achieve it.
3. Beware the ‘YES’
Getting a ‘yes’ to every request might seem great—until an agency struggles to deliver. You want a staffing solutions company you can trust 100% to follow through on every promise. An open conversation exploring needs and fit can be more important than a quick ‘yes’.
It’s inevitable that complexities will arise on any job—so it’s better to discuss potential pitfalls and set realistic expectations upfront than fail to deliver on unrealistic promises.
An E&C experienced agency brings future-proof thinking to the table. You’ll be amazed at the time and money you’ll save on mistakes.
4. Look for Innovators – Not Robots
You want staff who can think for themselves, so you don’t always want to hear ‘yes’ in your teams either.
An agency that provides staff with global experience understands that innovation happens when you bring a diversity of perspectives and ideas together. Globally-minded, innovative staff will show initiative, leverage their expertise, and build a shared path forward. That’s who you want in your idea sessions and big decisions.
An E&C experienced agency will bring global teams together with innovation at their core—because they know that’s how you produce something truly unique.
5. Steer Clear of Red Tape
No one wants to navigate a maze of red tape when they need to get a job done. Outsourcing agencies that hide behind layers of SLAs and paper shuffling are a headache to work with.
They flatter a company’s internal structure, the easier it is for them to be responsive to your needs and agile in their response.
An outsourcing agency with onsite experience will know that being bogged down by bureaucracy only makes things harder—a frontline mentality is as good as gold.
For a confidential conversation about how outsourcing can extend your team and amplify your margins get in touch with Cybalink today.
No More Call Centres: From Transactional to Transformational Outsourcing in Engineering and Construction
Too many people have written off outsourcing. We get it. Waiting on hold with a big company’s...
Winning EPC tendering isn’t rocket science—almost any outfit can win tenders by promising more for less. But then...
Offshoring in the engineering and construction industry can be a big decision—so...